Customer Reviews

Here at The Watch Room we love nothing more than hearing from our many satisfied customers.  Giving you excellent customer service and supplying you with beautiful luxury watches at great prices is what we are here for.  So when you buy from us we'd love to hear from you about your experience.  Please take a moment to fill out a customer review by clicking the upload button below.  Thank you so much.

What our customers are saying....

GMT-Master II “Pepsi”126710 BLRO

Adrian

5.0

U.K

Truly Fantastic!

Without doubt Geoff is the most Professional & Sincere person you will have the pleasure to meet.
From the start of your watch buying journey you are immediately put at ease by his knowledge & honesty. “This is extremely rare now”
A True Gentleman. Thank you.

Rolex Daytona 116500LN

Steve

5.0

Bolton

Super Super Smooth !!

Unbelievable customer service from start to finish! Geoffs attention to detail is second to none and everything from the packaging, paperwork, delivery, communications went above and beyond expectation!
Its my best experience by far of purchasing a Rolex and I've had a few now! I absolutely recommend to everyone Geoff at the watch room and this will always be my first port of call in the future! Amazing experience ! Thankyou !!

AP Royal Oak chrono

Colin S

5.0

UK

The best service, again!

The Watch Room, and Geoff, provide an excellent and professional experience. Just recieved my second AP Royal Oak today. Immaculate, as new condition. Just as Geoff described. Very honest and impeccably trustworthy.

GMT MASTER 2 ROOT BEER

JOHN PHILLIPS

5.0

MARGAM SOUTH WALES

Happy Chap

I am new to the watch collection market and am delighted to have discovered The Watch Room and Geoff.
His knowledge, professionalism are refreshing and I cannot recommend his company enough.
The professionalism of the document pack; the security of the packaging; the communication during the transaction are exemplary

Rolex GMT Root Beer, Pepsi, Exp II, SD43

James B

5.0

Cambridgeshire

Unequivocally, the best watch buying experience

I came across The Watch Room earlier this year; and can say unequivocally that Geoff, is one of the most accommodating and professional people I have had the pleasure of dealing with. I have now purchased four watches from Geoff, and on each occasion he has dealt thoughtfully with any queries I had, with an expert appreciation of the specific watches and the wider watch market in general. When I traded a watch he was extremely fair and competitive on valuation. When purchasing online, especially the sort of high end watches that Geoff specialises in, it’s natural to have concerns trusting that you’re going to get what you see on the site. I can’t emphasise this enough - UTTERLY no need to worry about this. Every watch has been perfect and 100% as described. Added to this Geoff employs the most secure, shock resistant and bulletproof packaging you’re ever likely to find. I can’t recommend Geoff and The Watch Room highly enough.

Submariner date

Michael

5.0

Newcastle upon Tyne

Perfect watch, fantastic dealer.

This is my first venture into the luxury watch market. Having waited 15 months on a wait list with a high street store, with no joy, I decided to take things into my own hands and purchase through a independent dealer. I came across the Watch Room and spoke with Geoff. He was a pleasure to deal with and not once did I have any doubt as to his honesty. The purchase was straight forward and stress free. Geoff sent pictures of the watch ready to ship and confirmation of the tracking reference and the watch arrived the following day. The packaging was very thorough and just as you would like for such a purchase. I would highly recommend Geoff and would have no hesitation in buying from him again in the future.

116610LV The Incredible Hulk

David B

5.0

Harrow

Great doing business with The Watch Room

I purchased a Rolex Sub Hulk. I think it’s very important to trust your dealer when buying and spending on this level and that you get that extra peace of mind after walking away, especially when dealing with the pre-owned market. I was about to do a search on The Watch Register, but Geoff already done a search and had a printed certificate ready so I was well impressed, it just gives you that extra peace of mind and transparency in your purchase. I try to buy around 1- 2 watches per year to get my collection exactly where I want it, The Watch Room has been added to my sight as I will be definitely be looking to buy from Geoff again. Fantastic service!

Sea dweller 50th anniversary 2020

Greg

5.0

Sheffield

Amazing

Having looked for weeks for my dream watch at a sensible price I eventually found it at the watch room . I was very apprehensive making a purchase for Such a large amount of money . I contacted Geoff who replied within minutes and gave me all the information that I needed . The buying process is straight forward and secure . Geoff contacted Me at every stage of the process which also allowed me to contact him with any additional questions . My watch was delivered the following day by royal mail in the most amazing packaging and presentation . The watch itself is beautiful . Geoff is a true gent And I can not recommend this company enough . Superb .

Rolex Sea-Dweller Deepsea D-Blue

Tim

5.0

Kent UK

1st time lucky

I had been waiting 59 years for my first Rolex and I was not disappointed. I really did not have a clue which dealer to use but, I am so glad I decided to use The Watch Room for my purchase.. The service was very professional and the packaging was excellent .I would most certainly use Geoff Again. Very pleased.

2020 Rolex GMT II 'Pepsi'

Steve

5.0

UK

Outstanding Customer Service

Truly exceptional service from start to finish. Geoff went out of his way and took the time to answer my questions.

Would not hesitate to use The watch Room again.

Rolex Deepsea 126660

Davy Hutton

5.0

Glasgow

Trust is everything.

I was nervous buying a watch of this value, it's not my area of expertise and I needed someone I could trust. Geoff is as trustworthy as they come, and fair to boot. He understands that reputation is everything for longevity; there is also the fact that he's just that kind of guy.

Rolex Sub No Date

Richard James

5.0

London/UK

Best In Class Service

Geoff made the whole process very smooth and was a delight to deal with. Very prompt responses and answered any queries I had. Watch arrived in mint condition and will definitely call upon Geoff for my next purchase!

Rolex Submariner

Simon

5.0

Manchester

Excellent!

Geoff provided a first class service from start to finish. Clear communication and excellent packaging/shipping.

Daytona and Hulk

Nigel Berridge

5.0

Bridlington

The only place to buy a watch

From start to finish Geoff was superb and honest. Professional throughout. Packaging first class. Will use The Watchroom every time. Thanks Geoff

Rolex Submariner

phil

5.0

UK

Faultless

Excellent service - exactly as described. Great shipping and wrapping.

AP 15500ST

Kevin

5.0

Ireland

Stunning AP!

Purchased my first AP from Geoff at the Watch Room, great experience and communication, a true professional. Hope to acquire more pieces from him in the future!

Rolex GMT Master II 126710BLNR

Paul

5.0

Newcastle

Holy Watch Geoff, err Batman!

Absolutely fantastic experience from first email through to opening the parcel and being delighted. Geoff is without a doubt the benchmark in this niche market. Thanks again and I sincerely look forward to doing business in the future. Paul.

Rolex Submariner 116618

Farquhar Macleod

5.0

Isle of skye

Perfect trustworthy gentleman

I have now dealt with Geoff twice , my first experience was for a brand new Daytona Ceramic which was such a fantastic experience that he was my first call when I was looking for an unworn Gold Submariner which he sourced within a couple of hours and shipped to me within a couple of days . Watch arrived safe and sound with the best most secure packaging imaginable and was exactly as described by Geoff Unworn .

Tudor s&g

Dave

5.0

Lincoln

Birthday gift

Geoff was a pleasure to deal with, I would not hesitate to buy from him again. First class service. A rarity in modern times!

Rolex submariner

N kennedy

5.0

Leeds

My dream watch

Geoff’s service was great .. reassured me with the purchase, I agreed to buy in Sunday, he gave me a good price for my previous watch in part/ex and the watch arrived within 5 days. Geoff kept me informed all the way through the process .. very efficient .. and the watch.... it’s perfect!!! Many thanks!!

Rolex submariner HULK

Mohammed

5.0

Epsom/Surrey

HULK 2020

Excellent service from Geoff at the watch room.
Item was as described and well packaged.
Communication was brilliant from start to finish.
Will be back in the future!

Rolex Sea Dweller Deepsea James Cameron

Neil

5.0

Gloucester

Dream Watch

Fantastic service from initial conversation to arrival of watch. I would highly recommend Geoff and the watch room. I will definitely be purchasing another watch from Geoff in the future.

GMT - Master II, Batman Jubilee.

Amir Khan

5.0

Birmingham

My first luxury watch

I am so glad that my first luxury watch was purchased from Geoff, he was very professional and polite throughout the entire process.

When the actual sale took place Geoff took the time to fully explain every function of the watch whilst also giving me a insight into the world of owning luxury watches.

I feel he genuinely cares about each watch he owns and sells and I hope to do business with him again in the future.

A true gentleman!

Rolex hulk

Devinder

5.0

London

Green beast

The service I received was excellent the way my watch arrived so quick definitely be buying my second watch from Geoff

Rolex Daytona

Chris

5.0

Cheshire

Seamless service

Started talking to Geoff about selling a watch but noticed he also had a white dial Rolex Daytona ceramic that I’d been considering for a while. He was very happy to answer questions and extremely proactive during the sale process, positively confirming receipt of payments, which was reassuring. Packaging was bulletproof and the inclusion of a personal note was a nice touch. I would thoroughly recommend.

IWC BIG PILOT

FREDERIC

5.0

FRANCE

Perfect from begining to end

It is not the first luxury watch I buy but Geoff is providing one of the best service I ever had.

The communication was professional and reactive . All exchanges were smooth and stress free.

Even some personal messages about different watch or music tastes ;-)

The price and conditions offered were great too.

The watch was delivered in perfect condition and the package given by Geoff is complete and personalized

I fully recommend The Watch Room and will certainly be back for my next purchase.

Thank you Geoff.

AP Royal Oak SS 41mm

Mark

5.0

Cheshire

The Best - My first purchase from TheWatchRoom

I have bought many luxury watches over the last 10 years and I have to say that Geoff provides an unparalleled service.
Product on point, lovely presentation Package, cleaning cloths etc and I personal handwritten Thank you card. real old school....

On the back of this first deal, I have ordered an AP for my wife.
Geoff is a real Gent and Watch affectionado, its great to purchase from someone who know his products and is passionate about them
Without doubt, I would recommend to other collectors, Geoffs Services.
Many Thanks

2017 Rolex GMT-Master II Batman

Colin

5.0

Bedford

Smooth Transaction

Had been looking for a discontinued Batman on Oyster for a couple of weeks, felt like i was going round in circles. Phoned Geoff, discussed condition/price and felt reassured, he even sent me a video of the watch which made my mind up. The Watch arrived via next day delivery, very well packaged, fantastic condition as described, all documents present, couldn't be more happy. So glad I used The Watch Room.......will certainly give them a call when i purchase in the future.Thanks Geoff.

Omega Seamaster Planet Ocean 600m

Rhuari

5.0

UK

Reassuringly personal

From original enquiry to final receipt this was an excellent experience. Questions dealt with professionally and personally, updates provided quickly and thoroughly throughout the process which, thanks to Geoff was extremely quick. In fact, from original enquiry to the watch being on my wrist was only 3 days including postage.
I have no hesitation in fully recommending.
Thank you Geoff.

Rolex Submariner Date.

James.

5.0

Leicester.

Forget The Rest

I had previously purchased a Rolex GMT from another source in 2019 and was idly searching the internet when The Watch Room " popped up ", the rest they say is history.
I contacted Geoff and explained I would like to purchase a Rolex Sub date and noted the watch in stock.
Geoff always responds quickly to emails and calls and readily offers advice and quality knowledge of the luxury watch market. In short the whole purchasing experience was second to none and I have no qualms in recommending The Watch Room.
My only disappointment was that i could not give SIX stars!!!!

Rolex Submariner Date

Aydon Hogg

5.0

Northumberland

Exceptional customer service and superb quality watches

From the minute I made contact with Geoff, his customer service was second to none.
His range of watches and attention to detail with the presentation and his knowledge of each timepiece was superb. He took the time to go through a number of watches with me explaining each one in detail.
I went not knowing what I really wanted, but due to Geoff's knowledge and patience I decided on a submariner date. Being 18 and buying high end, at no point did I feel anything but a very welcome customer. Don't hesitate to buy from Geoff, I for one will be back.

Seamaster 300 Titanium

Mick Smith

5.0

Bangkok, Thailand

Lockdown ‘blues’?

I came across Geoff and the watch room when I‘d seen a 300 titanium on watchfinder and loved it but wondered if there were others in the UK for sale. Saw his -now mine -and within about a week my lovely wife had bought me it as a cheer me up ‘locked down in Thailand while everyone else is locked down in UK’ gift. Geoff was excellent from start to finish. I love it when someone responds very quickly -shows they’re on the ball. Honest, efficient and genuine. Watch arrived beautifully packed and my wife unboxed it for me via WhatsApp video! It is beautiful. When I’ll get to actually wear it is another question! 😬

Yacht Master 40

Paul

5.0

Hove, East Sussex

If you need assurance, call me

Geoff sourced my Rolex YM 40 in record time. From the first inquiry to receiving my watch took just over a week. Impressive given it is brand new. I can't recommend enough the service, professionalism, care and attention. If you want reassuring then ask Geoff to forward my contact details.

Rolex Submariner

Baasil Y

5.0

Brighton

Above and beyond service and quality

I purchased my first luxury timepiece from Geoff. I've been waiting for 7 years for this watch and Geoff ensured this was a memorable occasion. I'm sure you all know how in demand these timepieces are, yet Geoff was able to provide it for me at a very reasonable price. I look forward to doing business in the future.

Rolex Daytona

Mark

5.0

Chester UK

No need to worry

As a dyed in the wool sceptic I entered discussions with Geoff with a huge dose of caution. After a number of texts, emails, telephone call and some internet searching I was suitably re-assured to buy. The watch arrived the following day, securely packaged and as described. Nice to know there are some good guys out there. Okay I paid a lot more than the RRP from an authorised dealer but I have my Daytona and don't need to wait the five-seven years I was told by my local Rolex outlet. Feel free to ask Geoff for my mobile number if you need to get any extra re-assurance.Would use again.

Rolex Daytona

Tony C

5.0

Ireland

What a man

Geoff is a thorough gent and a pleasure to so do business with . The level of professionalism is outstanding,goods packaging etc second to none.Will certainly be purchasing with Geoff in the not too distant future.Buy with confidence from him.

Omega Seamaster Planet Ocean 600m Co-axial Master Chronometer GMT

Peter B

5.0

UK

Buy with confidence, you will not be disappointed

Bought the watch from Geoff after meeting him in London.
Bit apprehensive at first thinking what could go wrong, but need not have worried.
Geoff was polite, professional, and extremely knowledgeable.
Nothing was too much for him, from the initial contact through to the completion of the purchase.
Would have no hesitation in recommending Geoff, and look forward to getting my next watch from him.

Rolex Deapsea D-Blue

Rob

5.0

Coventry

Excellent Experience

My purchase from TheWatchRoom was a great experience. Geoff was friendly, efficient and very professional throughout, providing a smooth and stress free sale. The timepiece was excatly as described, well packaged and arrived very promptly. I wouldnt hesitate to recomend Geoff.

Omega Speedmaster X-33 Skywalker

Tim

5.0

Warwickshire UK

Perfect

This is the second timepiece I have sourced through Geoff and it's not commonly available. A late evening text to him resulted in an immediate response (communications with him is always excellent) and within hours he had located one at an attractive price. I would not hesitate for one second recommending Geoff and The Watch Room...he is both professional and efficient. If you are dealing with him for the first time and, quite naturally have any doubts, you can genuinely dispel them... you will not be disappointed.

Deep sea blue

Bill wilson

5.0

Washington

The watch to cure a golf slice

My second purchase off Geoff. After my experience of a face to face purchase I had no reservations of doing a purchase online with The Watchroom. Purchase was seamless with all relevant paperwork. The added bonus is the weight of this beast has improved my golf shot.

Cartier Tank Francais

Graham

5.0

UK

Satisfaction!

I have nothing but praise for Geoff and The Watch Room.
His description of the item and his handling of the deal to purchase were outstanding. Have no fears - this man is a consummate professional.

Rolex Daytona

Andy

5.0

Newcastle

Geoff’s a straight shooter

Second deal we’ve done. A real gentleman. Honest, fair and straight talking. Simple transactions. No BS. Can’t do enough, efficient and quick reflexes. Can’t rate Geoff highly enough really whether you’re buying or selling. Thank you.

Submariner Date

Jon

5.0

Ascot

Outstanding Professionalism

I was very dubious about purchasing a watch through a dealer due to uncertainty around authenticity and lack of integrity from eccentric sales people looking to flog any watch. This is not the case with my experience with the Watch room and specifically Geoff. It is extremely refreshing to see that there are genuine individuals in the luxury watch industry. I can’t thank Geoff enough for his professionalism and honesty throughout this process. He took the time to meet with me at my offices of his own volition and was patient throughout the whole process. It has been a great experience and the man is well connected with some great stories, I look forward to sourcing my next watch through The Watch Room.

Rolex Sea Dweller

Bruce

5.0

Glasgow

First Time Buyer

I’d been thinking of buying a Rolex for a couple of years but as I got more serious about it, it was proving difficult to source. I was between the Sub and the Sea Dweller and first thing that impressed me was Geoff had both available and both new / unworn. I met him near my office and admittedly I was a nervous first time buyer, but was instantly put at ease and quickly felt I could trust him. I couldn't decide so Geoff suggested we meet at the weekend, he would travel to my house and I could get my wife’s input, sound advice! I opted for the Sea Dweller, which I’m delighted with. Geoff could tell I was apprehensive and was in touch after the purchase offering his expertise, if I had any questions in the future, which Ive already taken him up on. Geoff was professional, patient, thorough and a gentlemen throughout the process.

Rolex 116613LB

John M

5.0

Glasgow

My First Rolex

I have a watch collection but have always resisted buying a Rolex, however I saw someone else wearing this watch I thought it was a must have.
Geoff brought the watch to my home and patiently explained the watch to me. He had the foresight to bring all the paperwork including an already made up invoice, and a certificate from the Watch Register that shows if the watch has been stolen etc.
Geoff also adjusted the bracelet which saved me having to take it to the jeweller's to get it resized and that was much appreciated.
All in all a totally seamless transaction, and I can recommend his service to anyone else considering purchasing a watch.

Tudor gmt

Neil Pepper

5.0

Southampton

Pepsi gmt

Very friendly and very professional. Watch was delivered as promised , and on time.

Rolex 116515LN

JOHN

5.0

Malaysia

Rolex

Bought a watch with Geoff, absolutely stunning piece!
Excellent price and service!

Sea dweller

Bill wilson

5.0

Washington

First impressions

My first dealing with The watch room and was instantly impressed on meeting Geoff face to face. Geoff’s knowledge and integrity came across almost instantly and Hawkeye (the wife ) who misses nothing agreed with me. We completed the purchase the next day in a way which furthered my confidence in his honesty. Highly recommended and I will definitely use again.

Rolex Submariner Date (116610LN)

Jamie

5.0

London

Fantastic service, gorgeous watch

I had been searching for an unworn Rolex Submariner Date for some time but was struggling to find the correct watch, at a reasonable price from someone I trusted.
When I reached out to The Watch Room, Geoff’s prompt and helpful communication meant I felt comfortable to meet him and see the watch.
Geoff talked me through the watch and its documentation which was not only very interesting, but also made me confident that this watch was exactly what I wanted.
I am now the proud owner of my dream watch and will definitely recommend The Watch Room to those looking for fantastic service and a quality watch.

2019 Sea Dweller 43

Abe

5.0

Leeds United Kingdom

Exceptional Service!

I was in the market for a new time piece but struggled to find the item initially. Along came Geoff and although I had never dealt with him before, he instantly made me feel at ease. He took time out to explain the entire process and no question was unanswered. Everything that Geoff explained would happen did happen and I am now the proud owner of a beautiful Rolex to add to my collection.
I cannot recommend Geoff and The Watch Room more than I am doing and certainly will be giving him first refusal on my next watch purchase. Thank you Geoff!

seamaster planet ocean chronograph

Steve

5.0

cumbria uk

Top marks to geoff and all at the watch room

First class service from geoff at the watch room buying a beautifull time peace from geoff was such a no worry hassle free purchase. kept up to date from viewing the watch to reciveing it bought a few quality watches over the years but never had a buying experiance as good as this one.Top marks on packaging the best ive seen and deliverd right on time as promised.couldent be more happier with my watch and the service i recived from start to finish.this is my first purchase from them but deffinatley wont be my last a big thank you to geoff and all at the watch room.

Omega Speedmaster

Chris

5.0